These Terms of Service (“Terms”) govern your access to and use of https://lechefio.com and any online courses, digital materials, student accounts, support features, and related services provided under the LeChefio brand.
By using our website, creating an account, purchasing a course, accessing course materials, or contacting us for support, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
The website and services are operated by:
Culinary Learning Media Limited
BRN: 80579601
Address: 999077, Room 701, Unit 108, 7/F, Tower B New Mandarin Plaza 14, Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: hello@lechefio.com
In these Terms:
LeChefio provides online pastry and culinary education.
Our products and services may include:
The exact course content, price, access period, support level, homework review availability, certificate availability, and included materials are described on the relevant course page or checkout page at the time of purchase.
LeChefio sells access to online courses and digital learning materials.
We do not sell or ship physical goods through the website.
Because our products are digital, no physical delivery or physical return is required.
After successful payment, you receive access to the course or courses included in your purchase.
Access may be provided through:
Some courses or plans may include lifetime access. Others may include access for a limited period.
If lifetime access is offered, it means that no fixed expiration date is applied to your access to that course under the purchased plan. It does not mean that we guarantee that the website, platform, technology, or course format will remain unchanged forever.
We may update the technical format, platform, structure, or delivery method of a course when needed, provided that students continue to receive access to the purchased course materials in a reasonable way.
The exact access period is determined by the course, plan, or offer purchased.
Different courses may have different plans or access levels.
Depending on the course, a plan may include:
The availability of support, homework review, and certification depends on the specific course and plan purchased.
Support access may be limited in time even if course material access is longer or lifetime, unless the relevant course page states otherwise.
To access purchased courses, you may need to create an account or receive login details.
You agree to provide accurate, current, and complete information when registering or making a purchase.
You are responsible for keeping your login details secure.
You must not:
If we reasonably believe that your account is being shared, misused, accessed by unauthorized users, or used in violation of these Terms, we may restrict, suspend, or terminate access.
By purchasing a course or using our services, you confirm that you have the legal capacity to enter into these Terms.
If you are under the age of majority in your country or region, you may use our services only with the involvement and permission of a parent or legal guardian.
Some course materials may include recipes or techniques involving alcohol-based ingredients. We do not sell alcohol. You are responsible for complying with the legal drinking age and alcohol-related laws in your country or region.
Course prices are displayed on the website, course page, or checkout page.
Prices may be shown in the currency available at checkout. Taxes, currency conversion fees, bank fees, or payment provider fees may apply depending on your country, bank, card issuer, or payment method.
Payments may be processed by third-party payment providers, including Stripe, PayPal, or other providers available at checkout.
By making a purchase, you authorize the selected payment provider to charge your payment method.
We may change prices at any time. Price changes do not affect purchases that have already been completed.
We are not responsible for payment delays, failed payments, declined cards, currency conversion fees, bank fees, or other charges applied by your bank, card issuer, or payment provider.
We offer a 14-day refund period for online course purchases.
You may request a refund within 14 days from the date of purchase by contacting us at hello@lechefio.com.
Good-faith refund requests made within the 14-day refund period are provided with no penalties.
You do not need to return any physical goods because our products are digital.
If a refund is issued, your access to the refunded course will be closed.
Refunds are normally issued to the original payment method used for the purchase. Processing times may vary depending on your bank, card issuer, or payment provider.
If you purchased a bundle, package, or multiple courses, the refund conditions may apply to the purchased product as a whole unless stated otherwise on the relevant offer page.
Requesting or receiving a refund does not give you permission to keep, copy, share, distribute, download, resell, or continue using any course materials after access is closed.
We may provide additional refund details on a separate Refund Policy page. If there is a conflict between this section and a more specific Refund Policy published on our website, the more specific Refund Policy will apply.
If you have a problem with your purchase, please contact us first at hello@lechefio.com.
If a payment is disputed, reversed, charged back, or flagged as fraudulent, we may temporarily suspend access to the related course or account while the matter is reviewed.
This does not limit your right to request a refund under our refund policy.
Some courses or plans may allow you to submit homework, ask questions, receive feedback, or communicate with our support team or course curators.
We aim to provide helpful educational feedback, but we do not guarantee that feedback will lead to a specific result.
You are responsible for:
Support is intended to help you understand and apply the course materials. It is not a guarantee of a perfect result, business success, professional qualification, or income.
Some courses may include a course completion certificate.
A LeChefio certificate confirms that you completed the relevant course requirements within our learning platform.
LeChefio certificates are not:
A certificate does not guarantee employment, business results, professional status, clients, income, or compliance with local licensing requirements.
If you plan to use your skills professionally, you are responsible for checking the laws, food safety rules, licensing requirements, and business regulations in your country or region.
Our courses are provided for educational purposes.
We teach pastry, baking, dessert, chocolate, culinary, and related techniques through video lessons and digital materials.
Results may vary depending on many factors, including:
We do not guarantee that you will achieve a specific result, reproduce a recipe perfectly, start a business, earn income, attract clients, or meet professional requirements.
Our courses may include recipes or techniques involving common allergens or sensitive ingredients, including but not limited to nuts, dairy, eggs, gluten, soy, chocolate, alcohol, and other ingredients.
You are responsible for:
Our courses do not provide medical, nutritional, dietary, legal, or regulatory advice.
If you have allergies, dietary restrictions, medical conditions, or professional food business obligations, you should consult a qualified specialist where appropriate.
All course materials and website content are protected by intellectual property laws.
This includes, but is not limited to:
Unless otherwise stated, all such materials are owned by or licensed to Culinary Learning Media Limited.
When you purchase a course, you receive a limited, personal, non-exclusive, non-transferable right to access and use the course materials for your own learning.
You must not:
Unauthorized use of our materials may lead to account termination and legal action.
You may use the skills, knowledge, and techniques learned in our courses to cook, bake, create desserts, make products, and develop your own practice.
Unless a specific course page states otherwise, you may use what you learn to make food for personal use or for your own food-related business, provided that you comply with applicable laws and regulations.
This permission applies to making food products. It does not allow you to copy, publish, teach, resell, distribute, or repackage our course materials, recipe texts, PDFs, videos, explanations, lesson structure, or educational content as your own training product or commercial educational resource.
Some courses may include downloadable materials, such as PDFs, recipes, checklists, or worksheets.
Downloadable materials are provided for your personal learning and use only.
Unless we expressly allow it, you must not share, publish, sell, distribute, upload, or transfer downloadable materials to anyone else.
Course videos are provided for streaming access unless the course page or platform expressly allows video downloads.
If you submit homework, photos, comments, questions, feedback, messages, or other materials through our platform or support channels, you are responsible for the content you submit.
You confirm that you have the right to submit such content and that it does not violate the rights of any third party.
We may use your submitted content internally to:
Some course areas may show your submissions, comments, or assignment responses to other students if this is clearly indicated in the relevant lesson, assignment, or platform area.
Visibility within a course area is not the same as public marketing use. We will not use your personal homework photos, name, or feedback as public marketing material without appropriate permission.
You must not submit content that is unlawful, offensive, abusive, misleading, infringing, harmful, or unrelated to the course.
You agree to use our website, courses, and support channels respectfully and lawfully.
You must not:
We may remove content, restrict support, suspend access, or terminate your account if you violate these rules.
We aim to keep our website and courses available, but we do not guarantee uninterrupted, error-free, or permanent availability.
Access may be interrupted due to:
We may update, improve, reorganize, replace, add, remove, or modify course materials when needed to maintain or improve the learning experience.
We will not intentionally remove access to a purchased course without a reasonable reason, except where required for legal, security, operational, refund, fraud prevention, platform, or Terms enforcement reasons.
Our website and services may use third-party platforms and tools, including:
Your use of third-party services may also be subject to their own terms and privacy policies.
We are not responsible for the actions, downtime, errors, fees, decisions, policies, or availability of third-party providers.
We may make our website and courses available to users worldwide where legally and technically possible.
However, access to our website, courses, payments, or services may be limited or unavailable in certain countries, regions, or territories due to legal restrictions, payment provider rules, sanctions, technical limitations, or business reasons.
You are responsible for ensuring that your use of our services is legal in your country or region.
We may refuse, restrict, suspend, or cancel access where required or appropriate for compliance with applicable laws, sanctions, payment provider requirements, or these Terms.
If you subscribe to our emails, Telegram messages, updates, reminders, or other communications, we may send you:
You can unsubscribe from marketing emails using the unsubscribe link in our emails or by contacting us at hello@lechefio.com.
Some service-related messages may still be sent when necessary to provide services you purchased. These may include purchase confirmations, login or access information, account notices, support replies, course access updates, and important service messages.
We collect and process personal data in accordance with our Privacy Policy.
Our Privacy Policy explains what personal data we collect, how we use it, how we share it, how long we keep it, and what rights you may have.
Please review the Privacy Policy available on our website.
You must not use our website, courses, materials, payment features, or services for any unlawful, fraudulent, abusive, deceptive, or prohibited purpose.
You must not use our services in a way that violates applicable laws, sanctions, payment provider rules, intellectual property rights, consumer protection rules, or these Terms.
We may refuse service, suspend access, cancel an order, or terminate an account if we reasonably believe that the use of our services may violate laws, payment provider requirements, or these Terms.
Our website, courses, materials, and services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, we do not make warranties or guarantees that:
Nothing in these Terms limits any rights that cannot be limited under applicable law.
To the maximum extent permitted by law, Culinary Learning Media Limited, LeChefio, our team, instructors, curators, contractors, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes, but is not limited to:
To the maximum extent permitted by law, our total liability for any claim related to a purchased course or service shall not exceed the amount you paid for the specific course or service giving rise to the claim.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
We may suspend or terminate your access to the website, courses, account, support, or services if:
If your access is terminated because you violated these Terms, you may not be entitled to a refund unless required by applicable law or by our refund policy.
Termination of access does not give you the right to keep, copy, distribute, or continue using course materials.
We may update these Terms from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
The updated Terms apply from the time they are published on our website, unless stated otherwise.
Your continued use of the website or services after the updated Terms are published means that you accept the updated Terms.
If a material change affects a course you have already purchased, we will apply the updated Terms only to the extent permitted by applicable law.
These Terms are governed by the laws of Hong Kong.
Any disputes arising out of or relating to these Terms, the website, courses, purchases, or services shall be subject to the courts of Hong Kong, unless otherwise required by applicable law.
If you have questions about these Terms, please contact us:
Culinary Learning Media Limited
BRN: 80579601
Address: 999077, Room 701, Unit 108, 7/F, Tower B New Mandarin Plaza 14, Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: hello@lechefio.com